Deployand Clasp Replacement

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Deployand Clasp Replacement

Postby CarlosNunez » Mon Feb 25, 2013 6:24 pm

Hi. I live in the United States (Miami, Florida). My watch deployant clasp is broken and I would like to purchase a replacement. My watch ref. is FC-610X35/6 ( Heart Beat Day-Date. Limited Edition No. 092). Originally the watch came with a brown croco strap and the gold plated deployant.

I wrote to Sales Service before and never got an answer, which makes this a very frustrating experience.

Please let me know what are my options and how to adquire a replacement.

Thank You
Posts: 1
Joined: Mon Feb 25, 2013 6:18 pm

Re: Deployand Clasp Replacement

Postby AfterSalesGeneva » Wed Mar 13, 2013 8:12 am

Dear Sir,

Apologies for the problem, a new strap and folding clasp can easily be bought by any retailer int he USA.

You will find the complete retailers list on our website.

Thank you.

Best regards,

Mathieu Ganivet
Posts: 26
Joined: Thu Jan 17, 2013 11:08 am

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