Post here questions about Service, Worldwide Guarantee, Maintenance, etc.


Postby norbert » Fri Nov 09, 2012 12:36 pm

Dear Sir, Madam
I've bought the FC-306S4S6 watch in April 2012. It worked fine for the first couple of months. However ca 2-3 months after the purchase the date display started not to work properly anymore. When the watch moves the date from one day to the next the number gets stuck halfway. The next day it moves the date properly again. This keeps happeneing two - three times every week. Can you explain what is causing this problem and how it can be resolved.
In addition i noticed that the date change doesnt occur at midnight but around 3am. Is this what is suppose to happen? If so why?
And finaly the accuracy of the watch started to deteriorate. It now almost loses 15-20 seconds per day. Can you pls explain why this is. Also what's is the expected accuracy of this watch? And if there is a deterioration when is it expected to start (after 3 months, 1 year, ??)?

Looking forward to your reply.
Posts: 1
Joined: Fri Nov 09, 2012 11:53 am

Re: FC-306S4S6

Postby Mathieu - After Sales » Mon Nov 12, 2012 12:47 pm

Dear Sir,

I regret those problems.

This is not normal, but could easily be fixed. For this, please return your watch to your retailer who will have it repaired.

The accuracy limits are -5 / + 15 sec. per day.

Thank you.

Best regards,

Mathieu Ganivet
Mathieu - After Sales
Posts: 114
Joined: Fri Apr 15, 2011 1:26 pm

Return to After Sales Service

Who is online

Users browsing this forum: No registered users and 0 guests